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CCCD TV screen

Transcript: PRODUCTS Select the relevant section and use the mouse to navigate GET PAID SERVICE TEAM Claim for Crown Court Defence (CCCD) Through user research and interative development, this service allows providers to submit their claims easily through GOV.UK. CCCD works alongside current systems where information from CCCD is injected into CCR and CCLF. This service has enhanced the user experience for providers and continues to improve through user feedback and automating more manual functions. As well as improving the user experience for providers, we are also working alongside internal caseworkers to improve their journey with the service with the vision of automating adminstrative functions so that they can focus more time on making decisions. We are maintaining the usability of the systems with a vision of decommissioning the systems by integrating their function into Claim for Crown Court Defence (CCCD) service. We will achieve this by: creating a micro service that provides our external and internal users automated fee calculation of the claims so that the figures claimed are correct first time. creating a micro service to allow the LAA to pay providers through CCCD. enhancing current functionality for internal users to include access to historic data and Management Information. creating relevant links into other LAA systems as required (e.g. MAAT and CCMS). CCR AND CCLF OUR VISION One seamless end to end billing and assessment process for both providers and caseworkers CCCD ROAD MAP TRACKING BUDGET TRACKING BUDGET MEET THE TEAM MEET THE TEAM Alice Cudmore Product Manager Alice Cudmore Product Manager Favourite film(s): Favourite artist/band: Favourite TV show(s): Kap Ling Delivery Manager Kap Ling Delivery Manager Favourite film(s): LOTR and The Hobbit films Favourite artist/band: Bruno Mars Favourite TV show(s): The West Wing and Friends Theba Marando User Researcher Theba Marando User Researcher Favourite film(s): E.T. Favourite artist/band: Iggy Pop Favourite TV show(s): Line of Duty Simon Whatley Service Designer Simon Whatley Service Designer Favourite film(s): Studio Ghibli films Favourite artist/band: Daft Punk Favourite TV show(s): Grand Designs Angela Jones Business Analyst Angela Jones Business Analyst Favourite film(s): Back to the Future Favourite artist/band: Foo Fighters Favourite TV show(s): The West Wing David Plews Developer David Plews Developer Favourite film(s): Favourite artist/band: Favourite TV show(s): Colin Bruce Developer Colin Bruce Developer Favourite film(s): Raiders of the Lost Ark Favourite artist/band: Plan B Favourite TV show(s): Better off Ted Joel Sugarman Developer Joel Sugarman Developer Favourite film(s): Favourite artist/band: Favourite TV show(s): Clement Ibuanokpe Developer Clement Ibuanokpe Developer Favourite film(s): Enter the Dragon Favourite artist/band: Afro-beats Favourite TV show(s): Two and a half men + Big Bang Theory Sergio Marques Developer Sergio Marques Developer Favourite film(s): The Dark Knight Favourite artist/band: Muse Favourite TV show(s): American Dad Nadeem Bhatti QAT Analyst Nadeem Bhatti QAT Analyst Favourite film(s): Favourite artist/band: Favourite TV show(s): Katharine Ahern Developer Katharine Ahern Developer Favourite film(s): Favourite artist/band: Favourite TV show(s): Ian Brechin Developer Ian Brechin Developer Favourite film(s): Favourite artist/band: Favourite TV show(s): Davide D'ppolito Technical Architect Davide D'ppolito Technical Architect Favourite film(s): Favourite artist/band: Favourite TV show(s): PRODUCT ANALYTICS PRODUCT ANALYTICS 99.7% TAKE UP 90% USER SATISFACTION £0.10 cost per transaction TEAM WORKFLOW Kapoh.Ling@justice.gov.uk Alice.Cudmore@justice.gov.uk Performance dashboard: https://www.gov.uk/performance/crown-court-defence-claims Confluence: https://dsdmoj.atlassian.net/wiki/spaces/CCCD/overview # CCCD Team board and location = 102 Petty France 7.52 telephone = 07469 579290

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