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CORPORATE BRANDING

Transcript: Actual Identity Conceived Identity Desired Identity Ideal Identity Communicated Identity TYPES OF IMAGE: CORPORATE REPUTATION Resource based view on strategy is how you put together unique and enviable combination of internal resources RBV has strong link with organizational learning Answer of competitive advantage lies in middle of these approaches but RBV managed to rebalace the debate. CORPORATE BRANDING Informal interactions among stakeholders. The business press. Potential stakeholders. Core internal competencies or score board is linked between HR and branding Developed strategic map or theory of business Employee customer service profit chain Gallup poll in USA which include six major sectors to know which factor influencing brand performance Example of airline industry. Corporate Brand and Corporate identity Core internal competencies The AC2ID frame-work 1990’s onwards the study of corporate reputation has grown rapidly. Corporate reputation claims to be a distinctive and high-order concept than branding or image. Positive corporate reputation can lead to significant financial advantages. Corporate reputation acts as a form of ethical control. Power of Corporate Branding & advantages CHARACTERISTI-CS OF CORPORATE REPUTATION Traditional approach which used was outside in two streams of literature is defined as: Resource based view (RVB) Core internal competencies DIMENSIONS OF CORPORATE REPUTATION It should capture the essence of organization Set out its claimed distinctiveness Show continuity over time Building long-term trust Reducing customer's search costs Ensuring repeat purchases CORPORATE REPUTATION AND IMAGE Branding of products and services has played a significant part in the marketing strategy of firms. E.g, Coca-Cola, MBA, P&G Principles for Assessment of Organizational Identity Bismah Khwaja Natasha Farrukh Rimsha Baig Tayyaba Khalid Sadia Tallat It is rooted in past. It is of equal concern to internal and external stakeholders. It is based on past actions and achievements. It is best assessed by examining the benefits accruing to stakeholders groups. It can be used to position against competitors. VALUED OUTCOMES The strategic management literature Trust Confidence Transmitted image Received image Constructed image Resource based view (RVB)

Corporate Branding

Transcript: Establish and strengthen the brand and the USP Nature, Culture and Social Aspects are very important in the minds of people Creation of an identity of a destination (Williams et al., 2004) very complex and difficult systems various different stakeholders different service providers along the service chain impact of external and environmental aspects (Kotler et al., 2002) (Morgan & Pritchard, 2004) Participative process of all stakeholders Collaborative approach instead of competitive approach Orientation on values and targets of a destination Natural and cultural aspects Focus on value which are important to the target market Branding strategy goes hand in hand with the vision Brand stays credible and reliable Placefulness will be defined as a way of strengthen the sense of place through the corporate branding strategy. Sense of Place is characterized as an interaction of different factors: Community landscape ancestry time (Williams et al., 2004) The brand "Arlberg" The idea of placefulness Why is "Sense of Place" important The Brand "Arlberg" - Sense of place Buhalis, D. (2000, Februar). Marketing the competitive destination of the future. Tourism Management, pp. 97-116. Morgan, N., & Pritchard, A. (2004). Meeting the destination branding challenge. Destination branding: creating the unique destination proposition, 59-79. Williams, P., Gill, A., & Chura, N. (2004). Branding Mountain Destinations: The Battle for Placefulness. Tourism Review, 6-16. regular meetings of main stakeholders exchange of ideas and information focus on high quality - demand of the target market and customer segment work along the vision of the destination GOAL! The brand "Arlberg" Corporate Branding on mountain destinations - a long way Destinations... References Establishing a brand (Buhalis, 2000) bringing the villages St.Anton/St.Christoph, Lech/Zürs and Stuben together under one big brand common brand - international symbol for winter sport 5-pointed star - stands for the villages. The design should reflect key elements; quality and top performance - snow crystal, sun and nature Merger of the 2 ski areas St.Anton/Lech

Corporate Branding

Transcript: Which Brands come into your mind when we talk about strong Product Brands? (8) Kay, 2006 http://www.techacid.com/tag/sms/ Corporate Brand or Product Brand? Why does not every company conduct a Corporate Brand approach? Different Target Groups & Messages (6) Considers all stakeholder of a company (4) Protect Product Brand Image (6) Which Brands come into your mind when we talk about strong Corporate Brands? Focus on Product Benefits for Consumer (1) Corporate Branding Product Brand Apple (8) (6) Kay, 2006 http://mehhappens.wordpress.com/2013/03/03/aimed-at-you-insert-gender-here/ http://www.scform.com/2010/01/dove-men-care-to-launch-in-the-uk-january-2010.html (7) Zettermann & Rogstadt, 2012 http://netzfrauen.org/2013/08/26/3135/ “The way in which an organization communicates its identity” (Kay, 2006, p.755). Picture Puzzle Source: http://www.funchap.com/coca-cola-wallpapers/ http://blog.colourstudio.com/2013/08/how-paul-rand-and-ibm-fathered-apple.html. http://cryan31.wordpress.com/2012/04/10/culture-jamming/. Sees Consumer as only Stakeholder (2) Keeping Consumer Trust (6) Let's talk about Brands... (6) Kay, 2006 http://disneytoptenlists.blogspot.ca/2011/02/top-ten-disney-icons-most-companies-are.html http://www.parcplaza.net/2013/11/benefices-record-en-2013-pour-walt.html http://www.disneydreaming.com/2010/03/21/walt-disney-company-to-launch-russian-disney-channel/ http://pixar.wikia.com/The_Walt_Disney_Company http://imgarcade.com/1/walt-disney-company-logo-vector/ http://www.coroflot.com/nmprivette/corporate-identity When does a strong Corporate Brand make sense? Volkswagen References Includes vision, culture and image of a company (3) http://www.dreamstime.com/stock-photo-3d-people-classroom-image28520670 http://automoto.ba/stranica/volkswagen-grupa-mijenja-ime_4731.html (6) Kay, 2006 https://www.adbusters.org/content/mccruelty http://s431.photobucket.com/user/maddifatti/media/McCruelty.jpg.html http://tudibao.com.br/2009/08/peta-em-campanha-contra-o-mcdonalds.html Balmer, J. M. (2001). Corporate identity, corporate branding and corporate marketing-seeing through the fog. European journal of marketing, 35(3/4), 248-291. Burmann, C., & Zeplin, S. (2005). Building brand commitment: A behavioural approach to internal brand management. The Journal of Brand Management,12(4), 279-300. Harris, F., & De Chernatony, L. (2001). Corporate branding and corporate brand performance. European Journal of marketing, 35(3/4), 441-456. Hatch, M. J., & Schultz, M. (2001). Are the strategic stars aligned for your corporate brand?. Harvard business review, 79(2), 128-34. Hatch, M. J., & Schultz, M. (2003). Bringing the corporation into corporate branding. European Journal of Marketing, 37(7/8), 1041-1064. Kay, M. J. (2006). Strong brands and corporate brands. European Journal of Marketing, 40(7/8), 742-760. Knox, S., & Bickerton, D. (2003). The six conventions of corporate branding.European Journal of Marketing, 37(7/8), 998-1016. Zetterman, C., & Rogstad, M. (2012). CountryFofForigin imagess effect on brand equity in. Leadership, 20(5), 56-58. Disney (6) Kraft/ Mondelez (7) "Create differentiation and preference for a product or service in the mind of consumer" (Knox & Bickerton, 2003, p. 1001) Corporate Brand (6) Kay, 2006 http://www.virginmobile.ca/en/home/index.html http://remotepvr.bell.ca/ (1) Knox & Bickerton, 2003 (2) Harris & de Chernatony, 2001 (3) Hatch & Schultz, 2001 (4) Balmer, 2001

Corporate Branding

Transcript: Corporate Branding By: John Lee & Leander Jackson Jr. 3/9/23 INTRO INTRO QUESTIONS 01. What are some of your favorite brands? 02. How would you define corporate branding? 03. Why do you think it is corporate branding is important? Corporate Branding INFO What is it? Definition A company using the brand name as an official identity for display everywhere https://www.youtube.com/watch?v=oSFvhi3qQtk Why It's Useful Update 1 Creates familiarity with the customer/audience A brand is a result https://www.youtube.com/watch?v=LaB0Y3mE7HE How to use it effectivly Update 2 The feeling a customer gets when he or she hears the company name or sees a product Keep it consistent! Your logo should stay the same Chnage is good right Change in this case is not a good thing Want something that is easily recognizable and understandable CORPORATE BRANDING TODAY CORPORATE BRANDING TODAY USING SOCIAL MEDIA SOCIAL MEDIA BRANDING EXAMPLE Using Social Media As A Tool Dove: Project #ShowUs https://www.youtube.com/watch?v=dZ5exQXu5GY Spotify: #YearWrapped NEWS IN CORPORATE BRANDING News! Headlines Top Healines In Corporate Branding PepsiCo Marketing VP Hopes Its 'No Lay's No Game' Concept Will Run for Years How PlayStation Is Building Its Creator Strategy With LeBron James BodyArmor CMO on How Innovation Will Help Powerade Take on Gatorade GOOD VS. BAD EXAMPLES Good Vs Bad Examples of Corporate Branding Good https://www.youtube.com/watch?v=koPmuEyP3a0&t=95s Bad Tropicana ACTIVITY... GROUPS OF 2/3 ACTIVITY PICK A BRAND YOU WANT TO LOOK INTO LOOK ON THEIR SOICALS/LATEST NEWS ONLINE AND ANALYZE THE COMPANIES BRANDING WHAT DO YOU LIKE OR DISLIKE ABOUT HOW THE COMPANY IS HANDLING THEIR BRANDING EXPLAIN WHAT YOU LIKED OR DISLIKED AND WHY WHAT WOULD YOU CHANGE? IF ANYTHING

Corporate Branding

Transcript: 1. Keeps a close knit relationship between the consumer and organization. 2. Keeps the consumer up to date Significance of Brand Personality The communication, human and physical interactions your customers experience during their relationship life cycle with your organization. Corporate- Brand is built for the company Distributor- Brand is built for the specific product Thank You! 1. Creating a linkage to brand name and benefits. 2. Forming a Mental Conext 3. Building a Social/Cultural Authority Benefits and experiences that marketers try to associate with their product to consumers. The monetary worth of something. If it has a greater value then it will be worth more. Generic Brand vs. Name Brand. • Name, term, symbol, or design that identifies a product and distinguishes it from competitors products. It is a way of using emotion while marketing a project to get people to buy your product. It uses the psychological side of marketing. Use of Touch Points Brand Identity Brand Personality Values Corporate Branding 1. Choose the right Brand name 2. Create a consistent visual style 3. Develop a compelling logo 4. Pay attention to color The use of values in Brand Development Brand Cues Its the practice of promoting the brand name of the corporate entity rather than its products or services. 1. Make sure your brand’s communication clearly shouts either desirable or trustworthy. 2. Definitely depends on how you communicate to customers Touch Points Corporate Branding Brand personality gives the product human traits or characteristics to relate to the consumer to increase brand awareness and popularity. Distinguishes Between Corporate and Distributor Brands Brand Promise Elements that make up a Brands Identity 62 ECG bpm

Corporate Branding

Transcript: How to brand "the firm" - to clients? 1) http://www.lexisnexis.com/uk/legal/docview/getDocForCuiReq?lni=4K5J-1D40-TWWR-G1K6&csi=280276&oc=00240&perma=true&elb=t 2) The difficulties of hiring lawyers in the face of new challenges and prospects < http://www.laweddie.com/wordpress/the-difficulties-of-hiring-lawyers-in-the-face-of-new-challenges-and-prospects/#more-998> 3) Internet Marketing Strategies for Lawyers in Malaysia: Read it, and Do it to Skyrocket Your Business<http://www.wbiconpro.com/18.%20Wan-Malaya.pdf> 4) Image: An Essential Ingredient for Lawyer Success during These Changing Times <http://www.olmsteadassoc.com/resource-center/image-an-essential-ingredient-for-lawyer-success.aspx> 5) Marketing Includes Handling an Angry Client <http://www.legalmarketingblog.com/> 6) Emotional Intelligence Provides an Edge < http://www.coachingforchange.com/Emotional-Intelligence-Lawyers.html> 7) Malaysian Bar Council <http://www.malaysianbar.org.my> 8) Practicing Law 2.0: Branding Yourself as a Stand-out Lawyer <http://coximmigration.com/blog/practicing-law-20-branding-yourself-as-a-stand-out-lawyer.html> 9) Next Generation of Law Firm Websites Influenced by Social Media <http://blog.larrybodine.com/2012/11/articles/marketing/next-generation-of-law-firm-websites-influenced-by-social-media/> 10) Marketing for Lawyers <http://digital-marketing-strategy.weebly.com/seo-for-lawyers.html> 11) Legal Branding through Facebook: Be Nice. Be Useful. Give Value. <http://www.enchantinglawyer.com/legal-branding-through-facebook-be-nice-be-useful-give-value/> NOTE: All websites were last accessed on 21st November 2013. Regular Sales Meeting Context Bibliography The Malaysian Bar Council Rulings Legal Profession (Publicity) Rules 2001 Values? Brands are defined by individuals. We can only INFLUENCE their definition. ValidATE How to brand "The Firm": to employees Employer Branding Current employees: - Workplace social activities The Firm Workshops For Employees : Training Equal treatment? A Brand is how a person feels about a product, service or organization. Thank you for your attention! How to brand "The Lawyer" DifferentiATE Utilization A brand is NOT a Logo A brand is NOT an identity A brand is NOT a Product Healthy work ethics? How to brand "The Firm": to clients Technology forward Personal website Search Engine Optimization -> Public Legal search engine Articles online Skype meetings/online discussions Online forum on website The 4 ATE's Equal treatment? There are 6612 law firms in Malaysia, and 15538 lawyers. How do people make YOU their choice? What is a Brand? Aims? The Lawyer Tools for Creating Valued Brand Cultivate Work - life balance? Understanding +Trust = Valued Brand Make It Measurable : Setting Goals Lawyer Markets Firm How to brand yourself as a lawyer and how to add value to the brand of your firm Work-life balance? Architectural identity Unified Representation by employees Find and use your market niche CultivATE Non- discrimination? Healthy work environment? Cultivate Referral Sources InnovATE Differentiate Values? Innovate Conclusion Non- discrimination? Aims? Corporate Branding Regulations Character - Constant self improvement - "We care" v. "Ivory Tower" perception Social Media Connecting via Associations Build good connections with clients Articles for legal sites/publications Good connectivity Validate Ambassador of the firm Incentives (Introduction fee)

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