Commercial Property Claims Support
Transcript: Samantha Lauer Claims Support Services COMMERCIAL PROPERTY OUR COMPANY OUR COMPANY Established in 2003, HMI is the leading provider of green asset services to the insurance industry. With a national network of credentialed experts, we provide quality services and peace of mind for adjusters and property managers. AT A GLANCE AT A GLANCE A trusted and respected partner in the insurance industry for green asset consulting. LOCATIONS LOCATIONS Corporate Headquarters Cary, NC Network Coverage Emergency Services 43 States Consulting Services All 50 States, Puerto Rico, and the Caribbean SPECIALITIES SPECIALITIES Emergency Tree Removals Consulting Services Green Asset Experts OUR TEAM CEO OUR TEAM Doug Cowles COO Doug Malawsky Marketing Samantha Lauer Asst. Ops Tom Pope Customer Service National Support OUR SERVICES HMI is a national network of ISA certified arborists, professional tree companies, and subject matter experts such as: Golf Course Superintendents Agronomists Golf Course Feature Repair Experts Bunkers Golf cart paths Replacement Cost Valuations REPLACE PROPERTY PURPOSE Golf Courses Resorts Specialty Growers Able to provide ISA certified arborists to inspect properties and provide detailed evaluations on the value of trees, shrubs, and other plant material. Trees, shrubs, landscaping, greens, turf Landscaping and tree replacement costs Experts in providing valuations to exotics IMPORTANT TAKEAWAY IMPORTANT TAKEAWAY HMI provides replacement cost valuations for all plant material: Trees Shrubs Turf Greens Exotics Marijuana Hydroponic farms REPAIR Repair Cost Estimates FEATURE Debris Clean-Up DESCRIPTION Bunkers Other Features Our subject matter experts provide fair and comprehensive repair cost estimates to assist adjusters with evaluating proposals from commercial properties and their contractors. Experienced practitioners provide expert estimates for debris removal Bunker repair experts provide accurate estimates Turf, greens, cart paths, and more IMPORTANT TAKEAWAY IMPORTANT TAKEAWAY HMI's consultants provide comprehensive repair estimates for adjusters and property owners to evaluate proposals provided by on-staff support or third-party contractors. After processing over 40,000 debris removal claims and repairs, adjusters can feel confident in figure provided. ANALYZE Expert Analysis TOPIC Bunker Repair BENEFITS Cause of Loss Proof of Loss With an experienced, national network of experts, HMI is capable of providing professional analyses of a variety of topics including cause of loss and proof of loss. Determination of cause of loss for bunker damage Provide expert opinions for cause of loss Provide expert opinions for proof of loss IMPORTANT TAKEAWAY IMPORTANT TAKEAWAY When there is a question regarding the tree failure is a covered loss, HMI has a strong network of experts to support our cause of loss analyses. With laboratory scientists, arborists, horticulturists. foresters, and plant biologist, HMI can provide qualified answers regarding the cause of loss. RESTORE Complete Restoration Services SERVICE Debris Removal DESCRIPTION Repair Replace If needed, HMI has many resources available to assist with property restoration for external features. Remove debris from the property and avoid further damage Repair damaged trees, shrubs, greens, bunkers. National partners capable of locating and replacing large tree replacements IMPORTANT TAKEAWAY IMPORTANT TAKEAWAY HMI's consultants are trained and experienced to focus on the consulting services and not solicit additional work. However, if requested by the property manager or adjuster, HMI has additional resources able to respond quickly with a fair price to complete debris removal and restorations in a timely and efficient manner. TESTIMONIALS TESTIMONIALS Golf Course Golf Course "HMI provided our golf course with a professional, knowledgeable and expert representative that assisted us in quickly resolving our insurance claim following Hurricane Sandy. The golf course recovered nicely and was back to business as usual in a timely manner." Jim Thomas, Superintendent Deal Golf & Country Club General Manager General Manager "In October 2016, Hurricane Matthew hit our club hard causing disruption and interference to membership play. Having an HMI professional, with experience in the Golf Industry, on site to view the damage, gave us direction and expedited the process. The members as well as myself were thrilled with the process and the recovery work plans." General Manager of an 18-hole Arthur Hills-designed championship golf course. Adjuster Adjusters “I needed to have an arborist inspect a large number of damaged trees, to determine if the damage was related to a particular event, and if the trees would recover. HMI provided me with a report that was very thorough and informative, and included all of the information I needed to resolve the claim. Claims involving plant material can be very complicated to resolve, HMI makes it easy." 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